Support

How can we help?

Get answers about your vault, Face ID, Pro, and local storage.

Email support

I cannot unlock the app

Confirm Face ID is enabled for API Key Manager in iOS Settings. Your device passcode may be offered as a fallback.

My copied key disappeared

This is expected. API Key Manager clears matching clipboard content after a short delay to reduce accidental exposure.

I lost a saved credential

The app has no cloud sync or server backup. Deleted entries cannot be recovered by support. Revoke and replace the key with its provider.

My Pro access is missing

Open Settings in the app and choose Restore Purchases while signed in with the Apple Account used for the subscription.

I need a provider that is not listed

Type any name directly into the Provider field. Presets are optional and do not limit which services you can save.

I want to cancel Pro

Manage or cancel the subscription from iOS Settings, your name, Subscriptions. Apple controls billing and renewal.

Still need help?

Write to a person.

Include your iOS version and a short description. Never send an API key or other secret.

kai_natori@icloud.com